Underoak

Customer Service Training Courses

  

The Directory of Dates for the UK's Open, Public and Scheduled Sales and Marketing Training Courses held in London and the rest of the UK (England, Scotland, Wales) & Ireland.

Training courses listed on our directory are open to all and have set start dates, venues and prices. The UK TRAINING INDEX (www.underoak.co.uk) is an independent directory of over 120,000 public business courses, locations and dates run by over 1,250 training organisations. We also have a database of over 10,000 bespoke /inhouse training consultants.
Home Public Training Courses FAQs About Us Contact Us Links Testimonials  

Customer Service Training courses include: Key Account Management, Customer Relationship Management CRM, Altiris Client Management, ACSA Client, Consultative Client Contact Skills, Customer Care Excellence, Handling Customers Professionally and Your Guild eCustomer Relationship Management: ECRM. Training courses in Customer Service Skills are available throughout the UK.

You are here : Public Training Courses > Sales and Marketing Courses >  Customer Service Training

Customer Service Training. Please use the filter below to narrow your results, or click HERE to run a new course search. To request information on a course please click on the Course Details links below.
Account and Client Management Skills£3251 dayPreston, Lancs. 24th11th5th30th9th11thCourse Details
     ””  ”  Leeds, W.Yorks.23rd6th30th12th5th28th4thCourse Details
     ””  ”  Liverpool 24th11th5th30th9th11thCourse Details
     ””  ”  Manchester23rd6th30th12th5th28th4thCourse Details
Building and Retaining Customer Relationships£5291 dayEdinburgh 9th     Course Details
     ””  ”  London    22nd  Course Details
Building Customer Relationships£2451 dayWarrington, Cheshire  9th    Course Details
Client Questioning Skills£105TBCLondon  11th    Course Details
Client Service and Client Care£175TBCLondon 13th  2nd 3rdCourse Details
Customer Care£4151 dayOxford 20th     Course Details
Customer Care - Developing a Care Culture£3851 dayNewcastle (Upon Tyne)      21stCourse Details
     ””  ”  Belfast  31st   26thCourse Details
     ””  ”  Birmingham  3rd    Course Details
     ””  ”  Aberdeen      24thCourse Details
     ””  ”  Bristol      20thCourse Details
     ””  ”  Edinburgh      27thCourse Details
     ””  ”  Glasgow  15th    Course Details
     ””  ”  Inverness  7th    Course Details
     ””  ”  London  2nd    Course Details
     ””  ”  Manchester  4th    Course Details
Customer Care in Credit Management£3301 dayLondon 17th  25th  Course Details
Customer Focus on the Telephone£4951 dayBristol27th 22nd 23rd  Course Details
Customer Focus Using QFD (Quality Function Deployment)£6952 daysManchester    16th  Course Details
     ””  ”  Milton Keynes, Bucks.      18thCourse Details
Customer Relationship Building£9952 daysBristol 23rd 11th 20th Course Details
Customer Satisfaction as a Selling Tool£4151 dayBirmingham   14th   Course Details
Customer ServicePOA1 dayCardiff  17th    Course Details
Customer Service Excellence£3251 dayBrighton, E.Sussex    24th  Course Details
Customer Service Skills£2451 dayPreston, Lancs. 25th10th4th29th8th10thCourse Details
     ””  ”  Leeds, W.Yorks.27th5th29th11th4th27th3rdCourse Details
     ””  ”  Liverpool 25th10th4th29th8th10thCourse Details
     ””  ”  Manchester30th5th29th11th4th27th3rdCourse Details
Customer Services£1451 dayMilton Keynes, Bucks. 15th 19th  15thCourse Details
Deal with Angry Customers£1451 dayMilton Keynes, Bucks. 17th 5th 21st Course Details
Dealing with Challenging Customers£1401 dayEdinburgh 16th 6th   Course Details
     ””  ”  Glasgow16th 10th    Course Details
Delivering Excellence in Customer Service via Email and on the Telephone£5291 dayLondon 2nd  30th  Course Details
Effective Customer Care£2951 dayManchester20th 21st 23rd 20thCourse Details
Effective Customer Relations£901 dayEdinburgh 11th 13th   Course Details
     ””  ”  Glasgow26th 7th    Course Details
Essentials of Customer Service£5902 daysManchester   7th   Course Details
Excellence in Customer Service£3502 daysBradford, W.Yorks.19th   18th  Course Details
     ””  ”  Liverpool 2nd21st  6th Course Details
Excellent Customer Care - Incoming Calls£4151 dayBirmingham    26th  Course Details
     ””  ”  Bristol    15th  Course Details
     ””  ”  Edinburgh      10thCourse Details
     ””  ”  Glasgow20th 1st 11th  Course Details
     ””  ”  Leeds, W.Yorks.      7thCourse Details
     ””  ”  Leicester  1st   5thCourse Details
     ””  ”  London    17th 27thCourse Details
     ””  ”  Manchester    9th  Course Details
Going the Extra Mile - Achieving Excellence in Customer Service£5291 dayLondon 20th  3rd  Course Details
HAB Introductory Certificate in Customer Services£751 dayNewcastle (Upon Tyne) 18th     Course Details
Handling Customer Complaints£5291 dayLondon   19th  11thCourse Details
Implementing an Effective Complaints Management System Based On ISO 10002:2004£4051 dayNottingham     14th Course Details
     ””  ”  London    5th  Course Details
     ””  ”  Manchester 2nd     Course Details
Key Account Management£9952 daysBristol19th 21st 22nd  Course Details
Key Account Management£6502 daysBrighton, E.Sussex    11th  Course Details
Key Account Management£1281 dayBerkshire     3rd Course Details
     ””  ”  Lancashire    19th  Course Details
Managing "Touchpoint" Performance to Improve Customers Experience£8992 daysLondon   13th  18thCourse Details
Managing and Coaching your Customer Service Team£8992 daysEdinburgh29th      Course Details
     ””  ”  London29th  28th  11thCourse Details
Outstanding Customer Service Skills£4151 dayOxford  1st    Course Details
     ””  ”  BirminghamNext course starts 2nd December 2008.Course Details
     ””  ”  AberdeenNext course starts 3rd December 2008.Course Details
     ””  ”  Bristol    11th  Course Details
     ””  ”  Edinburgh      11thCourse Details
     ””  ”  Leeds, W.Yorks.    5th  Course Details
     ””  ”  Leicester    25th  Course Details
     ””  ”  London 5th   8th Course Details
     ””  ”  Manchester     15th Course Details
Relationship Management£8992 daysLondon  7th  21st Course Details
Targeting Quality and Customer Satisfaction£1451 dayEast Midlands 27th     Course Details
The Principles of Customer Relations Management£1,9705 daysLondon 2nd   13th Course Details
Through the Customers Eyes£3321 dayGlasgow      26thCourse Details
Achieving Excellence in Customer Care£8402 daysWindsor, Berks.  21st    Course Details
     ””  ”  London     16th Course Details
Awesome Customer Service£4251 dayPreston, Lancs. 3rd   7th Course Details
Client Centred Consulting£2,7005 daysWitney, Oxon.  21st    Course Details
Customer Focus on the Telephone£4201 dayWindsor, Berks.    10th  Course Details
     ””  ”  London  2nd   5thCourse Details
Customer Service£1901 dayBirmingham 10th8th12th   Course Details
     ””  ”  Bristol16th5th17th11th   Course Details
     ””  ”  High Wycombe, Bucks. 5th18th22nd   Course Details
     ””  ”  Leeds, W.Yorks.19th18th16th13th   Course Details
     ””  ”  London 23rd25th28th   Course Details
     ””  ”  Manchester 4th9th6th   Course Details
Customer Service Skills£8952 daysKettering, Northants.     7th Course Details
Delivering Excellent Customer Care£2251 dayLeeds, W.Yorks. 12th3rd    Course Details
Delivering Excellent Customer Service£1501 dayPoole, Dorset 3rd     Course Details
Excellence in Strategic Customer Management£2,9953 daysHenley-on-Thames     8th Course Details
Exceptional Customer Service£2291 daySlough, Berks. 4th
6th		14th
23rd		 3rd  Course Details
     ””  ”  Heathrow 18th 6th15th  Course Details
     ””  ”  London21st 7th20th   Course Details
     ””  ”  Aylesbury, Bucks. 10th30th 9th  Course Details
Key Account Management Part 1£2,1703 daysKettering, Northants.     14th Course Details
Art of Amazing Service£8452 daysReading, Berks. 5th  25th  Course Details
     ””  ”  Edinburgh   5th   Course Details
     ””  ”  Glasgow 2nd     Course Details
     ””  ”  London 11th 11th 2nd
13th		 Course Details
     ””  ”  Milton Keynes, Bucks.  7th   10thCourse Details
Building and Retaining Customer Relationships£5291 dayLondon    22nd  Course Details
Customer Care£2251 dayFalkirk, Stirlings.16th      Course Details
Customer Care and Coping at the Sharp End£1051 dayLondon19th  22nd 27th Course Details
Customer Care Excellence£1951 dayNottingham  3rd    Course Details
     ””  ”  Chesterfield, Derbys.   1st   Course Details
Customer Care Skills£4952 daysLeeds, W.Yorks. 24th   28th Course Details
Customer Relationship Management£3651 daySlough, Berks. 4th  12th  Course Details
Customer Relationship ManagementPOA1 daySouthampton, Hants. 17th     Course Details
Customer Satisfaction Measurement£3191 dayBirmingham 19th    19thCourse Details
     ””  ”  Bristol 18th    18thCourse Details
     ””  ”  Leeds, W.Yorks.22nd   23rd  Course Details
     ””  ”  London  8th26th30th  Course Details
     ””  ”  Manchester 18th 20th 21st Course Details
Customer Service£951 dayAlcester, Warks.  2nd    Course Details
Customer Service - Focus on Internal Customers£8001 dayLondon 24th     Course Details
Customer Service Excellence£1851 dayEast Midlands    17th  Course Details
Dealing with Complaint Calls£2991 dayBirmingham    26th  Course Details
     ””  ”  Bristol    2nd  Course Details
     ””  ”  Edinburgh 27th     Course Details
     ””  ”  London     6th Course Details
     ””  ”  Manchester      17thCourse Details
Delivering Excellence in Customer Service via Email and on the Telephone£5291 dayLondon 2nd  30th  Course Details
Delivering service excellence to external customers£1,2002 daysLondon 25th     Course Details
Effective Customer Care£1541 dayWatford, Herts.    28th  Course Details
     ””  ”  London 25th     Course Details
Espresso Session - Delighting Difficult Customers£90TBCLondon   6th   Course Details
Exceptional Customer Service£3651 daySlough, Berks. 17th 8th 9th Course Details
Focussing on the Customer£4001 dayGatwick, W.Sussex 18th   30th Course Details
Going the Extra Mile - Achieving Excellence in Customer Service£5291 dayLondon 20th  3rd  Course Details
Handling Customer complaints£44TBCSittingbourne, Kent 17th     Course Details
Handling Customer Complaints - Remaining Calm Under Pressure£5291 dayLondon   11th   Course Details
Handling Objections Advanced Workshop£1851 dayEast Midlands      26thCourse Details
Key Account Development£1,6353 daysNorth West     27th Course Details
     ””  ”  Northampton19th      Course Details
     ””  ”  Swindon, Wilts.    22nd  Course Details
     ””  ”  Milton Keynes, Bucks.   4th   Course Details
Managing and Coaching your Customer Service Team£8992 daysLondon   28th  11thCourse Details
Managing Key Clients for Growth and Profit£3501 dayLeeds, W.Yorks. 4th   29th Course Details
Managing the Client Relationship£4501 dayLondon 17th     Course Details
Managing Touchpoint Performance to Improve the Customer Experience£8992 daysLondon   13th   Course Details
Measuring customer profitability£5801 dayLondon  3rd    Course Details
Presentation and Client Meeting Skills£3702 daysEast Midlands      19thCourse Details
Segmentation of a Customer Database£1,0002 daysMarlow, Bucks.      3rdCourse Details
Sensational Customer Service£2991 dayBirmingham      13thCourse Details
     ””  ”  Bristol 3rd  4th  Course Details
     ””  ”  Edinburgh     16th Course Details
     ””  ”  London     9th Course Details
Public Training Courses > Sales and Marketing Courses > Customer Service Training
For more information on other training courses, dates and locations, please SEARCH our UK database. Please note that 'Cost' excludes VAT and usually excludes accomodation. Underoak lists courses for many different training organisations. The information is provided in good faith. We aim to ensure that all information is correct and cannot accept liability for any mistakes. Please always check all details with the training provider before booking. Many Thanks.                                                                                                                                                                       Legal Terms and Conditions.

PLEASE HELP US AT UNDEROAK TO SUPPORT MACMILLAN BY USING OUR SITE:
"Macmillan Cancer Support would like to thank Underoak for helping to improve the lives of people affected by cancer. Without your help we could not continue to provide vital practical, emotional and medical support to thousands of people affected by cancer every year. Many thanks again for your support." K. Wardle, Fundraising Manager South West London, Macmillan Cancer Support
 
This page has moved to a new location:
http://www.underoak.co.uk/public-training-courses/sales-marketing-courses/customer-service-training.html
 
The Underoak Training Index:
http://www.underoak.co.uk/