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Customer Service Training Courses

  

The Directory of Dates for the UK's Open, Public and Scheduled Sales and Marketing Training Courses held in London and the rest of the UK (England, Scotland, Wales) & Ireland.

Training courses listed on our directory are open to all and have set start dates, venues and prices. The UK TRAINING INDEX (www.underoak.co.uk) is an independent directory of over 120,000 public business courses, locations and dates run by over 1,250 training organisations. We also have detailed information on over 10,000 bespoke /inhouse training consultants.
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Customer Service Training courses include: Key Account Management, Customer Relationship Management CRM, Altiris Client Management, ACSA Client, Consultative Client Contact Skills, Customer Care Excellence, Handling Customers Professionally and Your Guild eCustomer Relationship Management: ECRM. Training courses in Customer Service Skills are available throughout the UK.

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Customer Service Training. Please use the filter below to narrow your results, or click HERE to run a new course search. To request information on a course please click on the Course Details links below.
Achieving Excellence in Customer Care£ 4951 daySouthampton, Hants.    8th Course Details
     ””  ”  Swansea, GlamorganNext course starts 9th September 2009.Course Details
     ””  ”  Bristol23rd 13th 8th Course Details
     ””  ”  Edinburgh23rd     Course Details
     ””  ”  Manchester  13th   Course Details
An Introduction to Customer Service£ 5491 dayLondon  21st  12thCourse Details
Analysing and Reporting CSM Data£ 3741 dayLondon 22nd    Course Details
     ””  ”  Manchester 1st    Course Details
Complaints Management£ 3251 dayBirmingham 2nd    Course Details
     ””  ”  London 21st    Course Details
Contacting Customers Confidently or Confident Customer Care£ 99½ dayLeeds, W.Yorks. 1st    Course Details
     ””  ”  London 21st    Course Details
Customer Care - Developing a Care Culture£ 3451 dayNewcastle (Upon Tyne)Next course starts 14th September 2009.Course Details
     ””  ”  Belfast   23rd  Course Details
     ””  ”  Birmingham   25th  Course Details
     ””  ”  AberdeenNext course starts 9th September 2009.Course Details
     ””  ”  Bristol   26th  Course Details
     ””  ”  EdinburghNext course starts 11th September 2009.Course Details
     ””  ”  Glasgow   24th  Course Details
     ””  ”  Inverness   22nd  Course Details
     ””  ”  London   29th  Course Details
     ””  ”  ManchesterNext course starts 15th September 2009.Course Details
Customer Care and Coping at the Sharp End£ 1051 dayLondon24th     Course Details
Customer Focus on the Telephone£ 4951 dayWindsor, Berks.Next course starts 22nd September 2009.Course Details
     ””  ”  Bristol  25th 21st Course Details
     ””  ”  Edinburgh    21st Course Details
     ””  ”  Exeter, Devon  25th   Course Details
Customer Focus Using QFD (Quality Function Deployment)£ 7252 daysMilton Keynes, Bucks. 23rd    Course Details
Customer Relationship Building£ 9952 daysWindsor, Berks.   22nd  Course Details
     ””  ”  Bristol 6th 22nd 10thCourse Details
     ””  ”  Leeds, W.Yorks.     10thCourse Details
     ””  ”  London 6th    Course Details
Customer Satisfaction Surveys£ 3251 dayBirmingham 1st    Course Details
     ””  ”  Bristol 28th    Course Details
     ””  ”  London 28th    Course Details
Customer Service - Delivering Excellence£ 3501 dayLondon 21st    Course Details
Customer Service and Complaint Handling Skills£ 4301 dayManchester   24th  Course Details
Customer Service Excellence£ 2701 dayBrighton, E.Sussex 23rd    Course Details
Customer Service Excellence - For Managers£ 275½ dayLondon 28th    Course Details
Customer Service Skills£ 2751 dayPreston, Lancs. 2nd 8th 21stCourse Details
     ””  ”  Leeds, W.Yorks. 3rd 11th 17thCourse Details
     ””  ”  Liverpool  12th 28th Course Details
     ””  ”  Manchester 3rd8th11th15th17thCourse Details
Customer Service Skills£ 3001 dayLondon  6th 7th Course Details
Delivering Excellence in Customer Service via Email and on the Telephone£ 5491 dayLondon   8th  Course Details
Delivering Excellent Customer Care£ 1501 dayLeeds, W.Yorks. 7th5th9th7th4thCourse Details
Delivering Organisation-Wide Customer Service Excellence£ 5001 dayStratford-upon-Avon, Warks. 28th  28th Course Details
Everyones a Customer£ 3501 dayLondon 22nd    Course Details
Excellence in Customer Service£ 3502 daysBradford, W.Yorks.  28th   Course Details
     ””  ”  Liverpool 1st    Course Details
Excellent Customer Service£ 1951 dayCoventry, W.Midlands   15th  Course Details
Excellent Customer Service£ 2951 dayLondon 23rd 18th  Course Details
Exceptional Customer Service£ 2291 dayReading, Berks. 22nd 3rd  Course Details
     ””  ”  Basingstoke, Hants. 8th20th   Course Details
     ””  ”  Slough, Berks.25th 13th24th  Course Details
     ””  ”  Birmingham18th22nd6th3rd
17th		  Course Details
     ””  ”  London 15th27th   Course Details
     ””  ”  Aylesbury, Bucks. 23rd 4th  Course Details
     ””  ”  Milton Keynes, Bucks. 8th20th   Course Details
Focussing on the Customer£ 4001 dayGatwick, W.Sussex   15th  Course Details
Going the Extra Mile£ 5491 dayLondon  28th29th  Course Details
Handling Customer Complaints£ 5291 dayLondon 30th    Course Details
Implementing an Effective Complaints Management System Based on ISO 10002£ 4201 dayNorthampton   12th  Course Details
Key Account Management£ 9952 daysTelford, Salop.    20th Course Details
     ””  ”  Windsor, Berks.Next course starts 21st September 2009.Course Details
     ””  ”  Bristol  18th 20th Course Details
     ””  ”  London23rd     Course Details
Key Account Management£ 6502 daysBrighton, E.Sussex18th     Course Details
Managing "Touchpoint" Performance to Improve Customers Experience£ 8992 daysLondon  11th   Course Details
Client Centred Consulting£ 2,8505 daysOxfordshire 20th    Course Details
Customer Care£ 3401 dayGlasgow19th  4th  Course Details
Customer Care£ 1951 dayBatley, W.Yorks.  13th 22nd Course Details
Customer Care in Credit Management£ 3801 dayLondon   16th  Course Details
Customer Service£ 3991 dayBarnet, Herts. 21st 2nd  Course Details
Customer Service Excellence£ 2451 dayNottingham 28th    Course Details
     ””  ”  Chesterfield, Derbys.Next course starts 10th December 2009.Course Details
     ””  ”  Derby     25thCourse Details
Customer Service Management£ 1,9705 daysLondon 27th  20th Course Details
Dealing with Complaint Calls£ 2991 daySwindon, Wilts.Next course starts 8th September 2009.Course Details
     ””  ”  Birmingham 21st    Course Details
     ””  ”  Cambridge   11th  Course Details
     ””  ”  EdinburghNext course starts 20th October 2009.Course Details
     ””  ”  Manchester  7th   Course Details
Effective Customer Care£ 1541 dayWatford, Herts.Next course starts 29th September 2009.Course Details
     ””  ”  London  21st   Course Details
Espresso Session - Delighting Difficult Customers£ 129¼ dayBirmingham 16th    Course Details
     ””  ”  Bristol 29th    Course Details
     ””  ”  London 7th
16th		    Course Details
     ””  ”  Manchester 29th    Course Details
Excellent Customer Care - Incoming Calls£ 4251 dayBirminghamNext course starts 25th September 2009.Course Details
     ””  ”  BristolNext course starts 14th September 2009.Course Details
     ””  ”  EdinburghNext course starts 9th November 2009.Course Details
     ””  ”  Glasgow  26th   Course Details
     ””  ”  Leeds, W.Yorks. 27th    Course Details
     ””  ”  Leicester   30th  Course Details
     ””  ”  London 29th    Course Details
     ””  ”  ManchesterNext course starts 8th September 2009.Course Details
Extraordinary Customer Service£ 2951 dayGuildford, Surrey23rd     Course Details
Outstanding Customer Service Skills£ 4251 dayBirmingham 1st    Course Details
     ””  ”  Aberdeen  20th   Course Details
     ””  ”  BristolNext course starts 9th September 2009.Course Details
     ””  ”  Edinburgh 2nd    Course Details
     ””  ”  Leeds, W.Yorks.Next course starts 4th September 2009.Course Details
     ””  ”  LeicesterNext course starts 24th September 2009.Course Details
     ””  ”  London   4th  Course Details
     ””  ”  Manchester  7th   Course Details
Sensational Customer Service£ 2991 daySwindon, Wilts.   17th  Course Details
     ””  ”  Birmingham  19th   Course Details
     ””  ”  CambridgeNext course starts 17th September 2009.Course Details
     ””  ”  EdinburghNext course starts 22nd September 2009.Course Details
     ””  ”  Manchester24th     Course Details
Successful Client Management£ 275½ dayLondon25th     Course Details
     ””  ”  ManchesterNext course starts 9th September 2009.Course Details
Basic Customer Service Skills£ 3002 daysMuscat, Oman     8thCourse Details
     ””  ”  Bangalore, India     14thCourse Details
     ””  ”  Dubai, UAE     3rdCourse Details
Customer Care£ 1951 dayLuton, Beds.  26th   Course Details
Customer Service Introduction£ 2501 dayBirmingham24th     Course Details
Effective Customer Complaint Handling Skills£ 3002 daysMuscat, Oman    6th Course Details
     ””  ”  Bangalore, India    12th Course Details
     ””  ”  Dubai, UAE    8th Course Details
Excellence in Strategic Customer Management£ 2,9953 daysHenley-on-Thames 29th    Course Details
Excellent Customer Service£ 3751 dayMaidstone, Kent 30th    Course Details
Handling Difficult Customers and Conflict£ 3751 dayMaidstone, Kent 30th    Course Details
Responding to Complaints£ 4951 dayLeeds, W.Yorks.  28th   Course Details
     ””  ”  London 21st 9th  Course Details
Customer Care£ 2251 dayFalkirk, Stirlings.18th10th    Course Details
Customer Service£ 1901 dayBirmingham 7th7th9th7th5thCourse Details
     ””  ”  Bristol 3rd 5th 5thCourse Details
     ””  ”  High Wycombe, Bucks. 3rd15th 10th Course Details
     ””  ”  Leeds, W.Yorks. 7th27th17th27th18thCourse Details
     ””  ”  London 27th28th25th23rd19thCourse Details
     ””  ”  Manchester 20th6th10th9th5thCourse Details
Enhancing the Customer ExpirienceTBA1 dayPontypridd, Glamorgan   9th  Course Details
Legendary ServiceTBA2 daysGuildford, SurreyNext course starts 13th October 2009.Course Details
Treating your Customers Fairly£ 2861 dayBirmingham18th    19thCourse Details
Customer Relationship Management£ 4871 daySlough, Berks.27th     Course Details
Public Training Courses > Sales and Marketing Courses > Customer Service Training
For more information on other training courses, dates and locations, please SEARCH our UK database. Please note that 'Cost' excludes VAT and usually excludes accomodation. Underoak lists open courses for many different training organisations. We also list details of trainers that provide (bespoke/customised) inhouse courses, for more information please search our database of inhouse training consultants. The information is provided in good faith. We aim to ensure that all information is correct and cannot accept liability for any mistakes. Please always check all details with the training provider before booking. Many Thanks.                                                                                                                                                                       Legal Terms and Conditions.

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