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The UK Training Course Index

The Directory of Dates for the UK's Open, Public and Scheduled Business Development Training Courses held in London and the rest of the UK (England, Scotland, Wales, Northern Ireland) and Europe.

Support Desk/Call Centre Training Courses

Training courses listed on our directory are open to all and have set start dates, venues and prices. 
The UK TRAINING INDEX (www.underoak.co.uk) is an independent directory of over 170,000 public business courses, locations and dates run by over 1,500 training organisations. We also have a database of over 9,000 inhouse/bespoke training consultants.

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Support Office Training courses include: Courses in Call Centre Management, Essential Skills for Help Desk Staff, Training Support Staff and Advanced Switching/Routing Configuration and Troubleshooting. Training courses in Support Skills are available throughout the UK.

 


for Support Desk/Call Centre Courses

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Support Desk/Call Centre training courses that we have listed in the UK:

Course: Cost: Duration: Location:  
Analytic Trouble Shooting (ATS) n/a 4 Days Netherlands
Call Centre Standards of Excellence £245 1 Day Liverpool
£245 1 Day Manchester
£245 1 Day Preston, Lancs.
Managing and Coaching your Customer Service Team £849 2 Days London
Managing in a Call Centre £845 2 Days London
Real Time Management for TLs and RT Teams £545 1 Day Cardiff
£545 1 Day Edinburgh
£545 1 Day Manchester
Start of the Foundation Certificate £995 3 Days Birmingham
£995 3 Days Manchester
PSTN Gateway Troubleshooting £2,675 5 Days London
Customer Service in a Call Centre £120 1 Day Middlesbrough, Cleve.
E-Learning Courses £285 1 Day London
Great Customer Service for Service Desks £125 1 Day London
Help Desk Analyst £1,095 3 Days Bristol
£1,095 3 Days Dublin, Eire
£1,095 3 Days Edinburgh
£1,095 3 Days London
£1,095 3 Days Manchester
Help Desk Senior Analyst £1,050 3 Days London
£1,050 3 Days Manchester
Improve your Service Using Key Standards and Principles £125 1 Day Edinburgh
International Principles £125 1 Day Scotland
Repair Centre Management £488 2 Days Manchester
Service Desk Foundation £750 2 Days London
Service Desk Manager £1,675 5 Days Dublin, Eire
£1,675 5 Days Leeds, W.Yorks.
£1,675 5 Days London
£1,675 5 Days Manchester
Service Level Arrangements Masterclass £445 1 Day London
Service Management Technology £125 1 Day London
Spare Parts Control £488 2 Days Manchester
Using Knowledge Effectively to Boost Your Service Performance £125 1 Day London

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For more information on other training courses, dates and locations, please SEARCH the UK database. If you wish to find a recommended trainer / consultant for a bespoke / customised inhouse course, tailored for your company please click ENQUIRY. Please note that 'Cost' excludes VAT. Underoak lists courses for many different training organisations. The information is provided in good faith. We aim to ensure that all information is correct but cannot accept liability for any mistakes. Please always check all details with the training provider before booking.