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The UK Training Course Index

The Directory of Dates for the UK's Open, Public and Scheduled Communication Training Courses held in London and the rest of the UK (England, Scotland, Wales, Northern Ireland) and Europe.

Telephone Handling Training Courses

Training courses listed on our directory are open to all and have set start dates, venues and prices. 
The UK TRAINING INDEX (www.underoak.co.uk) is an independent directory of over 170,000 public business courses, locations and dates run by over 1,500 training organisations. We also have a database of over 9,000 inhouse/bespoke training consultants.

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Telephone Handling Training courses include: Courses in Achieving Sales on the Telephone, Business Telephone Communication Skills, Cold Calling and Appointment Making, Handling Telephone Rage and Receptionist and Telephonist Skills. Training courses in Telephone Handling Skills are available throughout the UK.

 


for Telephone Handling Courses

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Telephone Handling training courses that we have listed in the UK:

Course: Cost: Duration: Location:
Telephone Techniques £195 1 Day Blackburn, Lancs.
  £195 1 Day London
  £195 1 Day Manchester
Delivering Excellence in Customer Service via Email and on the Telephone £529 1 Day London
Developing Effective Telephone Skills - Introductory Level £529 1 Day London
Effective Receptionist/Telephone Technique n/a 1 Day Keighley, W.Yorks.
Effective Telephone Collection Techniques £479 1 Day London
Essential Telephone Skills for Business Success £105 1 Day London
High Level Telephone Skills £829 2 Days London
Reception and Telephone Techniques £195 1 Day Leeds, W.Yorks.
  £195 1 Day Liverpool
  £195 1 Day Manchester
  £195 1 Day Preston, Lancs.
Telephone Behaviour £272 2 Days Dubai, UAE
Telephone Collections £275 1 Day Birmingham
  £275 1 Day Glasgow
  £275 1 Day Slough, Berks.
Telephone Selling and Marketing £895 2 Days Kettering, Northants.
Telephone Skills for Recruiters £245 1 Day Birmingham
  £245 1 Day Bristol
  £245 1 Day Dublin, Eire
  £245 1 Day London
  £245 1 Day Manchester
Telephone Techniques £195 1 Day London
  £195 1 Day Slough, Berks.
  £195 1 Day Liverpool
  £195 1 Day Manchester
  £195 1 Day Preston, Lancs.
Telephone Techniques - Maximise Your Impact over the Telephone £325 1 Day Aylesbury, Bucks.
The Outstanding Receptionist £150 1 Day Liverpool
  £150 1 Day Manchester
  £150 1 Day Preston, Lancs.
Advanced Telephone Collection Techniques £330 1 Day Birmingham
  £330 1 Day Edinburgh
  £330 1 Day London
  £330 1 Day Manchester
  £330 1 Day Swindon, Wilts.
Communication Skills (telephone and face to face) n/a 1 Day Sheffield, S.Yorks.
Customer Care by Telephone and Email £225 1 Day Leeds, W.Yorks.
Customer Focus on the Telephone £420 1 Day Bristol
  £420 1 Day Ipswich, Suffolk
  £420 1 Day London
  £420 1 Day Windsor, Berks.
  £420 1 Day Bristol
Customer Focus on the Telephone £420 1 Day London
  £420 1 Day Windsor, Berks.
Debt Collection By Telephone £225 1 Day Leeds, W.Yorks.
Delivering Excellence in Customer Service via Email and on the Telephone £499 1 Day London
Effective Telephone Collection Techniques £449 1 Day London
Effective Telephone Techniques £120 1 Day Brighouse, W.Yorks.
Emergency Planning and Call Handling Skills £99 1 Day Birmingham
  £99 1 Day London
  £99 1 Day Manchester
Getting Started in Telephone Collections £95 ½ Day Leicester
  £95 ½ Day London
  £95 ½ Day Manchester
Handling Complaints Effectively £225 1 Day Leeds, W.Yorks.
Managing difficult situations on the telephone n/a 1 Day Aberdeen
  n/a 1 Day Belfast
  n/a 1 Day Edinburgh
Positive Telephone Language £30 1 Day Truro, Cornwall
Professional Telephone Skills £405 1 Day London
Professional Telephone Techniques £225 1 Day Stockport, Cheshire
  £495 1 Day London
Reception and Telephony Skills n/a 1 Day Belfast
  n/a 1 Day Glasgow
  n/a 1 Day Inverness
Telephone Collection Techniques £330 1 Day Birmingham
  £330 1 Day Haydock, Merseyside
  £330 1 Day London
  £330 1 Day Manchester
Telephone Technique £295 1 Day Guildford, Surrey
  £295 1 Day London
Telephone Techniques n/a 1 Day Cardiff
  £245 1 Day Sheffield, S.Yorks.
Credit Control By Telephone £425 1 Day Birmingham
  £425 1 Day Bristol
  £425 1 Day Bury St Edmunds, Suffolk
  £425 1 Day Cambridge
  £425 1 Day Edinburgh
  £425 1 Day Ipswich, Suffolk
  £425 1 Day Leeds, W.Yorks.
  £425 1 Day London
  £425 1 Day Manchester
  £425 1 Day Milton Keynes, Bucks.
  £425 1 Day Newcastle (Upon Tyne)
  £425 1 Day Nottingham
  £425 1 Day Peterborough, Cambs.
  £425 1 Day Winchester, Hants.
Develop Professional Telephone Skills £193 1 Day Bolton, Lancs.
  £193 1 Day Manchester
Making Appointments by Telephone £295 1 Day Manchester
Professional Telephone Techniques £295 1 Day Manchester
  £425 1 Day Birmingham
  £425 1 Day Bristol
  £425 1 Day Bury St Edmunds, Suffolk
  £425 1 Day Cambridge
  £425 1 Day Edinburgh
  £425 1 Day Ipswich, Suffolk
  £425 1 Day Leeds, W.Yorks.
  £425 1 Day London
  £425 1 Day Manchester
  £425 1 Day Milton Keynes, Bucks.
  £425 1 Day Newcastle (Upon Tyne)
  £425 1 Day Nottingham
  £425 1 Day Peterborough, Cambs.
  £425 1 Day Winchester, Hants.
Reception and Telephonist Skills £105 1 Day Paignton, Devon
Setting Appointments by Telephone £155 1 Day Bolton, Lancs.
  £155 1 Day Manchester
Winning More Business on the Telephone £415 1 Day Birmingham
  £415 1 Day Bristol
  £415 1 Day Edinburgh
  £415 1 Day Leeds, W.Yorks.
  £415 1 Day London
  £415 1 Day Manchester
Telephone Techniques and Customer care £290 1 Day Preston, Lancs.
Getting Appointments Over the Phone £375 1 Day Bolton, Lancs.
Effective Telephone Skills Master Class £395 1 Day London
Office Skills - Effective Telephone Techniques and Business Meetings £175 1 Day Felixstowe, Suffolk
Phone Rage £495 1 Day London
Professional Telephone Techniques n/a 1 Day London
  £175 1 Day Bradford, W.Yorks.
  £175 1 Day Liverpool
  £190 1 Day Coventry, W.Midlands
  £245 1 Day Lancashire