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The Underoak Training Index is an independent directory of over 20,000 scheduled public courses from 1,250 training providers throughout the UK and Europe.

Telephone Handling Training

Course	Cost	Duration	Location	Jul	Aug	Sep	Oct	Nov	Dec	Jan
"Enhancing your telephone consultation"	POA	TBC	Edinburgh					19th			Course Details
Customer Focus on the Telephone	£ 495	1 day	Bristol	22nd		23rd					Course Details
Delivering Excellence in Customer Service via Email and on the Telephone	£ 529	1 day	London			30th					Course Details
Developing Effective Telephone Skills - Introductory Level	£ 529	1 day	London		26th		29th				Course Details
Effective Telephone Collection Techniques	£ 479	1 day	London	25th			6th				Course Details
Essential Telephone Collection Techniques	£ 330	1 day	Birmingham	9th							Course Details
”	”	”	Edinburgh					11th			Course Details
”	”	”	London		13th		16th		10th		Course Details
”	”	”	Manchester					27th			Course Details
Generating New Business by Telephone	£ 415	1 day	Birmingham					6th			Course Details
”	”	”	Bristol				8th				Course Details
”	”	”	Edinburgh				1st				Course Details
”	”	”	Glasgow		19th				15th		Course Details
”	”	”	Leeds, W.Yorks.			24th					Course Details
”	”	”	Leicester			18th					Course Details
”	”	”	London	10th				20th			Course Details
”	”	”	Manchester					13th			Course Details
Getting Started in Credit Control and Collections	£ 125	TBC	Leeds, W.Yorks.			11th					Course Details
”	”	”	London		12th		7th		9th		Course Details
”	”	”	Manchester					26th			Course Details
High Level Telephone Skills	£ 829	2 days	London	8th			28th				Course Details
Making Appointments by Telephone	£ 295	1 day	Manchester				12th				Course Details
Managing difficult situations on the telephone	£ 375	1 day	Newcastle (Upon Tyne)					7th			Course Details
”	”	”	Belfast	10th				18th			Course Details
”	”	”	Birmingham	8th							Course Details
Note : Results limited to 25 courses. Hint : Use drop down menus to specify course location, duration, and start date.

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Telephone Handling Training