| Course | Cost | Duration | Location | Feb | Mar | Apr | May | Jun | Jul |
| Course Note |
| It is often said that to receive a complaint is to be given a wonderful opportunity - but it doesnt always feel that way when you are the one dealing with it. Our Workshop will help you feel differently about complaints, by giving you powerful techniques for handling angry or demanding customers, and helping you remain calm under pressure |
| Trainer Note / Resume |
| This organisation also provides in-house/tailored training courses. Please complete the form and click on submit to request details of courses that are available. They can only accept delegates from the European Union on their courses. Unfortunately this trainer is not able to assist in applying for VISAS for overseas delegates. |
| Data Protection |
Underoak complies with data protection legislation and will only use your contact details for the purpose of this referral. Click here to review our terms of the use. Underoak may occassionally contact you to advise you of developments or updates to our site that may be of interest to you. This will not be more than 4 times per year. |
| Visa Note |
| Some trainers are unable to accept participants who do not currently possess a visa or work permit for the country in which the training course is located. |