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 Trainer ID: 1134

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Please See Below For Course Information On 'Developing the Manager of the Future'



Overview

Course content
The Responsibilities of Management: role of the manager; communicating your vision; communicating with staff, customers and peers effectively.
Personal Awareness: personal authority; recognising the effect you have on others; predicting behaviour.
Teamwork: characteristics of effective teamwork; managing conflicts; strengths and weaknesses; effective communication within the team.
Trust, Motivation and Leadership: manager as leader and motivator; motivation from personal goals; communication; group motivation; leadership style; authority; attributes of a leader; job satisfaction; job enrichment.
Managing Change: creating a positive climate for change; implementation strategies; evaluation methodologies.
Delegation: meaning and advantages; identifying activities to be delegated; selecting appropriate staff; barriers to delegation; the link between delegation and leadership style; the difference between accountability and authority.
Performance Management: structuring employee expectations; communicating your vision; planning and target setting; evaluating performance; individual potential.
Staff Development: coaching techniques: transforming employee potential; coaching styles; constructive feedback
Problem Solving: tools and techniques to facilitate both logical and creative solutions
Action Planning: participants plan and discuss what they will do on return to work

Who is it for?

Those who have been in a first line management role for some time and who wish to enhance their current skills.

What will I learn?

By the end of this course you will be able to:
•clarify the managerial role
•increase your personal effectiveness
•enhance your communication skills
•improve the effectiveness of your own team
•use a variety of management skills and techniques to achieve results