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Developing Your Management Skills£ 8402 daysEdinburgh  13th   
     ””  ”  Fleet, Hants. 22nd    
     ””  ”  London    6th 

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Course ID: 190552
 Trainer ID: 1134

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Please See Below For Course Information On 'Developing Your Management Skills'



Overview

Course content
The Manager Role: the link between strategy, business change and management skills; the reason to change; taking the initiative to managing change; planning to make things happen.
Implementing Change: the link between vision and strategy and the implementation of change; the need for a change process; creativity and innovation.
Self-Appraisal: completion of Management questionnaire to identify strengths and weaknesses; developing personal action plans developed; earning respect.
Communication: creating impact through effective interpersonal communication; developing confidence; team briefing.
Motivation and Leadership: the role of the manager; motivation from personal goals; group motivation; leadership style; accountability and authority; the difference between management and leadership; attributes of a leader.
Working with Groups: setting group objectives; a clear understanding of working standards; the size of working groups building teamwork and encouraging new ideas; group consultation.
Problem Solving: types of problems; planning and the principal stages of the problem solving process; problem analysis; tools and techniques
Performance Management: communicating your vision; planning and target setting; measuring team performance
Staff Development: coaching techniques; counselling staff; identifying development needs.
Delegation: the meaning and advantages of delegation in staff development; identifying activities to be delegated; selecting appropriate staff; barriers to effective delegation; where does empowerment sit?
Management Forum: individual difficulties discussed and action agreed.
Action Planning: participants plan and discuss what they will do on return to work.

Who is it for?

Managers who are actively involved in the management of staff through other leaders, either first line managers, supervisors or team leaders.

What will I learn?

By the end of this course you will be able to:
•implement changes to meet the strategy of the business
•be more self aware
•motivate and develop direct reports through effective performance management
•enhance your leadership skills
•resolve business process problems effectively