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Assertiveness and Confidence Building£ 2991 dayManchesterContact trainer for details.

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Course ID: 98008
Trainer ID: 909

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Please See Below For Course Information On 'Assertiveness and Confidence Building'



Overview

This workshop explores the concept and practice of assertiveness in comparison with other, less constructive behaviours. By gaining a thorough understanding of what assertiveness means, and what it doesn’t, participants learn how applying assertive thinking and behaviours can benefit themselves and enhance their relationships with others around them. Participants have the opportunity to practise the skills in a relaxed and informal way with expert coaching and guidance from the trainer and feedback from other participants. Delegate numbers are limited to ensure everyone has maximum opportunities to receive assistance and coaching from the trainer.

Who is it for?

Anyone who would like to improve their self confidence, constructive communication skills or deal more confidently with difficult people or situations.

What will I learn?

This workshop will enable participants to:
-Understand the difference between Assertive, Aggressive & Non-Assertive behaviour & identify their own response when faced with each
-Negotiate solutions to problems with others more effectively by using a range of assertive techniques
-Handle criticism & conflict more constructively
-Understand more about behaviour and motivation & how to cope with difficult situations & people
-Say 'No' more effectively & without being seen as uncooperative

How will I be assessed?

You will receive a Certificate of Attendance after completing the workshop.

Address

MANCHESTER - MBW Business Exchange, 61-67 King Street, Manchester, M2 4PD;
BLACKBURN - The Millstone Hotel, Mellor, Blackburn, Lancs, BB2 7JR;
LONDON - Regus Centre, Gainsborough House, 81 Oxford Street, London, W1D 2EU
BIRMINGHAM: MWB Business Exchange, 43 Temple Row, Birmingham, B2 5LS

Travel Information

Please contact us for venue details/maps/directions.

Additional Notes

Course Content:-
-Defining and comparing assertive, aggressive and passive thinking and behaviours, and how you tend to react to situations.
-The importance of body language, voice tone and words when communicating assertively, and how to apply them skilfully.
-identifying your goals and reprogramming your thinking to increase your potential success.
- Self esteem and self image - where they come from and how they influence us.
- Establish an appropriate balance.
No pre-course work require

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