Communication Skills Courses

 

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Please See Below For Course Information On 'Communicating Effectively'



Overview

Communicate with confidence, clarity and impact to build stronger working relationships.

Who is it for?

Managers who have to communicate with people and want to learn how to make the message stick!
People working for an organisation where communications need improving
Anyone who interacts with people on a regular basis and wants to learn the tools and techniques of effective
communication.

What will I learn?

▶ The relationship between thinking and talking
▶ The significance of certain key words
▶ Making your message memorable
▶ The forgotten skill of listening
▶ Using questions to control the discussion
▶ The significance of non-verbal communications

Additional Notes

Next steps
To become an expert manager of people take ‘Working with Difficult People’ and ‘High Performance Motivation’.
Develop your management skills further by completing the Fundamentals of Management: Leadership for First Line
Managers, Building a Successful Team, Working with Difficult People, Personal Power and Effectiveness and Manage
with Confidence.

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