Communication Skills Courses

 

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Please See Below For Course Information On 'Assertive Communication for Women'



Overview

In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.

This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations. It will cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing confidently and professionally with colleagues, suppliers and customers. The course will use self-analysis tools and practical examples, and will explore how you can become more assertive from a female perspective.

Who is it for?

It is particularly recommended for women who would like to fulfil their potential at work, and/or would like to improve their confidence to deal more effectively within a range of different situations at work.

What will I learn?

Delegates will learn:
How to improve their self-awareness
How to improve their self-esteem and confidence
How to deal with their own and others' emotions
How to identify different styles of communication in themselves and others
How to respond assertively in a range of situations

How will I be assessed?

Course certificate on request

Address

Central London - to be confirmed about 1 week prior to the course

Travel Information

Will be provided with venue details

Additional Notes

In addition to the face-to-face element of the training, we also offer an optional on-line psychometric test, which can be completed as a self-assessment or as a 360 degree appraisal of the 26 Assertiveness Competencies that have been determined to under-pin effective performance and career success. Whist it is entirely optional, the assessment is extremely useful for enhancing self-awareness and for providing a focus for on-going learning and development. The test can be completed at any time.

To view the course testimonial(s): Please Click Here