Overview

Written communictaion, in one form or other, is a large part of the working day for millions. However, many people are trying to get by with only the basic writing skills they learned in school. To gain greater job-satisfaction and be more effective towards colleagues and customers, what they really need are business writing skills.
In the business environment, where time surely is money, it is vital to know how to present information that gets your point across in a highly readable form. Participants on this programme will learn how to produce documents that ensure that their written communication combines accuracy, brevity and clarity in order to achieve the desired result.

Who is it for?

A practical one-day workshop for participants who need to learn the skills that are essential for writing clearly and effectively in business.

What will I learn?

This workshop will enable participants to:
- First, establish if written word is the best tool for the job.
- Write with ABC ~ Accuracy, Brevity and Clarity.
- Use verbs, nouns, sentences and paragraphs and punctuation.
- Use language that creates a positive impression.
- Plan and create a logical structure for a report or memo.
- Create the right layout to ensure readability.
- Deal effectively with complaints or negative communications.

How will I be assessed?

You will receive a Certificate of Attendance after completing the workshop.

Address

MANCHESTER - MWB Business Exchange, 61-67 King Street, Manchester, M2 4PD;
BLACKBURN - The Millstone Hotel, Mellor, Blackburn, Lancs, BB2 7JR
LONDON - Regus Centre, Gainsborough House, 81 Oxford Street, London, W1D 2EU.
BIRMINGHAM - MWB Business Exchange, 43 Temple Row, Birmingham, B2 5LS

Travel Information

Please contact us for venue details/map/directions.

Additional Notes

No pre-course work required