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The Underoak Training Index is an independent directory of over 20,000 scheduled public courses from 1,250 training providers throughout the UK and Europe.

IT Support Desk/Call Centre Training

Please select the most appropriate course:

Course	Cost	Length	Location	Sep	Oct	Nov	Dec	Jan	Feb
Foundation Certificate in IT Service Management - V2	£ 795	3 days	Leeds, W.Yorks.		3rd					Course Details
”	”	”	London	8th						Course Details
Foundation Certificate in IT Service Management - V3	£ 795	3 days	Birmingham		8th					Course Details
”	”	”	Leeds, W.Yorks.		27th					Course Details
”	”	”	London	8th	6th					Course Details
IT2 Maintenance for Users (IT for Work)	£ 100	TBC	Bolton, Lancs.	Courses start weekly.						Course Details
Managers Certificate - IT Service Delivery - V2	£ 1,495	5 days	London		13th					Course Details
Managers Certificate - IT Service Support - V2	£ 1,495	5 days	Bristol		6th					Course Details
Managers Certificate - Revision Day - V2	£ 595	1 day	Birmingham		17th					Course Details
”	”	”	Leeds, W.Yorks.		15th					Course Details
”	”	”	London		13th					Course Details
Supporting Users Running Applications on MS XP Operating System	£ 795	2 days	Bristol	18th						Course Details
Supporting Users Running MS Windows XP Operating System	£ 1,095	3 days	Bristol		8th					Course Details
Technical Services (Level 2)	£ 850	TBC	Bolton, Lancs.	Courses start weekly.						Course Details
Advanced Consulting Skills	£ 845	2 days	London			20th				Course Details
ITIL® Foundation Certificate Version 3	£ 775	3 days	Hampshire		14th					Course Details
”	”	”	London	23rd		18th	2nd			Course Details
Lead Auditor: ISO/IEC 20000	£ 1,235	5 days	York	8th						Course Details
”	”	”	Manchester			17th				Course Details
”	”	”	Milton Keynes, Bucks.		13th					Course Details
Legendary Helpdesks	£ 395	1 day	London	9th	27th 30th			19th		Course Details
Manage Outsourced Service Providers	£ 845	2 days	Dublin, Eire	Next course starts 26th June 2009.						Course Details
”	”	”	London	18th		13th				Course Details
Masterclass in Resource Planning	£ 1,045	2 days	Manchester		28th					Course Details
Polestar IT Service Management Simulation Game	£ 3,000	1 day	London				4th			Course Details
Service Delivery - ITIL® Managers Certificate Programme	£ 1,395	5 days	London	8th		24th				Course Details
Service Support - ITIL® Managers Certificate Programme	£ 1,395	5 days	London	29th			8th			Course Details
Customer Service for IT and Helpdesk Professionals	£ 395	2 days	Washington, Tyne and Wear	29th						Course Details
ITIL® IT Service Management - Delivery	£ 1,390	5 days	Warwick	15th			1st			Course Details
”	”	”	London	8th			8th			Course Details
ITIL® IT Service Management - Support	£ 1,390	5 days	Warwick			3rd				Course Details
”	”	”	London			10th				Course Details
ITIL® Practitioner Courses - Configuration Management	£ 795	3 days	London	22nd						Course Details
ITIL® Practitioner Courses - Planning to Implement IT Service Management	£ 730	3 days	Warwick		27th					Course Details
”	”	”	London			17th				Course Details
ITIL® Practitioner Courses - Problem Management	£ 795	3 days	Warwick	22nd			15th			Course Details
”	”	”	London	15th						Course Details
ITIL® Practitioner Courses - Release Management	£ 795	3 days	London		27th					Course Details
ITIL® Practitioner Courses - Service Desk and Incident Management	£ 795	3 days	Warwick		6th					Course Details
”	”	”	London		20th					Course Details
ITIL® Practitioner Courses - Service Level Management	£ 795	3 days	Warwick			24th				Course Details
”	”	”	London	8th			1st			Course Details
Updating Support Skills from Windows NT 4.0 to Windows Server 2003	£ 1,050	3 days	Bath, Avon	8th	6th	3rd				Course Details
”	”	”	London	15th	13th	10th				Course Details
Achieving Service Desk Excellence	TBA	1 day	Manchester	17th						Course Details
Advanced Switching/Routing Configuration and Troubleshooting	£ 1,875	5 days	Egham, Surrey				1st			Course Details
E-Learning Courses	£ 285	1 day	London	Courses start weekly.						Course Details
ITIL® Essentials	£ 445	1 day	London	19th		12th				Course Details
Microsoft Certified Desktop Support Technician	£ 1,225	5 days	Bristol		20th					Course Details
Service Desk Manager	£ 1,675	4 days	London		14th	13th	8th			Course Details
Note : Results limited to 50 out of 55 courses. If you wish to view all the courses in this category, please use the drop down menu above. Hint : Use drop down menus to specify course location, duration, and start date.

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IT Support Desk/Call Centre Training

Please select the most appropriate course: