Overview

Microsoft Outlook 2003 is a desktop information management programme that helps users organise and share information and communicate with others. Outlook Basics • Using Menus & Toolbars • Understanding Outlook 2003 • The Outlook 2003 Screen Working with Electronic Mail • Composing, Addressing & Sending Mail Messages • AutoComplete Addressing • Inserting Data Into Messages • Setting Email Options • Reading Mail Messages • Viewing, Sorting, Printing & Deleting Messages • Replying To & Forwarding Messages • Working With Attachments • Flagging Messages • Adding A Signature To Mail Messages Distribution Lists • Creating A Personal Distribution List • Sending Mail To Distribution Lists • Modifying & Deleting Distribution Lists Understanding Folders • Creating, Renaming & Deleting Folders • Moving Items Between Folders Help • Using The Office Assistant Calendar • Working With The Calendar • Applying Calendar Views • Creating, Editing & Deleting Appointments • Recurring Appointments • Setting Up Events • Calendar Colouring • Printing The Calendar Contacts • Creating, Editing & Deleting Contacts • Viewing & Finding Contacts • Printing Contacts Tasks • Creating, Editing & Deleting Tasks • Viewing Tasks • Marking A Task As Complete • Managing Reminders Notes • Creating, Editing & Deleting Notes • Viewing Notes Journal • Adding and Viewing Journal Entries Outlook Today • Managing Outlook Items From Outlook Today Integrating Outlook Items • Using Drag ‘N’ Drop To Integrate Outlook Items

Who is it for?

Delegates attending the course should have a working knowledge of Microsoft Windows.

What will i learn?

On completion of this course, users will be able to manage their personal and business information, send and receive e-mail, schedule appointments, organise tasks and manage business contacts. The Introduction and Advanced courses comprise the modules included in the Microsoft Office Specialist (MOS) Outlook 2003 Core exam; following attendance of both courses (or relevant experience), delegates will be familiar with the exam objectives and should be of the required standard to sit the exam.

How will i be assessed?

On completion of the course you will be given a certificate of attendance.

Address

First Stop Training The Landsdowne Building 2 Lansdowne Road Croydon Surrey CR9 2ER

Travel Information

By Road: FROM CENTRAL LONDON • Take the A23 south to Croydon. • Turn left into Epsom Road which leads into Duppas Hill Road (A232). • Follow the A232 over the Croydon flyover and turn left at the first roundabout onto Park Lane. • Stay in the right hand lane and go through the Croydon Underpass. • Continue past the Whitgift Center (on your left) in the right hand lane until you reach a set of traffic lights which allow you to turn right(near the large silver BT Building) • Turn right to double back onto the adjacent carriage way (Wellesley Road) in the opposite direction. • Stay in the left hand lane and take the first turning on the left, (signposted to Dingwall Road). • At the end of Sydenham Road turn right into Dingwall Road and continue to the roundabout. • Turn right (3rd exit) into Lansdowne Road. • The Lansdowne Building is located approximately 500 yards on the left opposite the Fairfield Hotel. FROM THE M25 • Take the A23 sign posted Croydon. • When you reach Croydon turn right into Stafford Road which leads into Duppas Hill Road (A232). • Follow directions above. CAR PARKING • There is underground and outside parking available on request. • The nearest public parking is 200 yards away. By Air: FROM GATWICK AND HEATHROW AIRPORTS • Road access is via the M25 motorway network. • Direct rail service from Gatwick to center of Croydon. By Public Transport: • East Croydon station is a Four minute walk away with services to Gatwick airport and central London. • From East Croydon station turn right then right again into Dingwall Road, walk to the end of the road and turn left at the roundabout, we are on the left hand side opposite Fairfield Hotel. • West Croydon station offers train services to popular residential suburbs and a bus route to Victoria station in central London.

Additional Notes

Please note we have Centre's all over the UK if you require a different location or date please call 0844 561 1075.