Overview

Microsoft Outlook 2003 is a desktop information management programme that helps users organise and share information and communicate with others. Customising Outlook 2003 • Creating And Customising Toolbars • Customising Outlook Today • Browsing The Web With Outlook • Customising The Navigation Pane Organising Outlook Items • Assign Categories; Sort Categories; Modify The Master Category List • Sorting Outlook Items • Filtering Outlook Items • Grouping Outlook Items • Applying, Defining And Saving Views • Using Find; Advanced Find Managing Messages • Marking Messages Read/Unread • Finding Related Messages • Tracking Mail • Recalling And Resending A Message • Using The Rules Wizard Changing the Look of Mail • Saving Messages In Alternate File Formats • Changing The E-mail Editor • Using Stationery To Create Mail Working with Contacts • Forwarding Contacts To Others • Receiving Contacts From Others • Using A vCard As A Signature For Messages • Link Activities To A Contact • Using Contacts With Office Applications Working with the Calendar • Setting Holiday Information • Setting Time Zone Information • Previewing And Printing Outlook Items • Defining The Printout Style Sharing Files and Information • Sending Hyperlinks • Sharing Office Files Via E-Mail • Sharing Information In Public Folders • Sending An Office File To A Public Folder • Folder Permissions And Delegation • Assigning Tasks; Accepting And Declining Tasks Meetings • Organising And Managing Meetings • Prohibiting Counter Proposals • Creating Group Schedules Archiving Folders • Manual Archiving • Auto Archiving • Restoring Archived Items • Marking Items Exempt From Archiving • Mailbox Cleanup

Who is it for?

Delegates attending the course should have attended the Outlook 2003 Introduction course or have a similar working knowledge.

What will i learn?

On completion of this course, users will be able to manage their personal and business information using the advanced features of Outlook, customise Outlook items using templates and forms, share information and communicate with others and archive out-of-date items. The Introduction and Advanced courses comprise the modules included in the Microsoft Office Specialist (MOS) Outlook 2003 Core exam; following attendance of both courses (or relevant experience), delegates will be familiar with the exam objectives and should be of the required standard to sit the exam.

How will i be assessed?

On completion of the course delegates will be given a certificate of attendance.

Address

First Stop Training Ltd The Lansdowne Building 2 Lansdowne Road Croydon Surrey CR9 2ER

Travel Information

By Road: FROM CENTRAL LONDON • Take the A23 south to Croydon. • Turn left into Epsom Road which leads into Duppas Hill Road (A232). • Follow the A232 over the Croydon flyover and turn left at the first roundabout onto Park Lane. • Stay in the right hand lane and go through the Croydon Underpass. • Continue past the Whitgift Center (on your left) in the right hand lane until you reach a set of traffic lights which allow you to turn right(near the large silver BT Building) • Turn right to double back onto the adjacent carriage way (Wellesley Road) in the opposite direction. • Stay in the left hand lane and take the first turning on the left, (signposted to Dingwall Road). • At the end of Sydenham Road turn right into Dingwall Road and continue to the roundabout. • Turn right (3rd exit) into Lansdowne Road. • The Lansdowne Building is located approximately 500 yards on the left opposite the Fairfield Hotel. FROM THE M25 • Take the A23 sign posted Croydon. • When you reach Croydon turn right into Stafford Road which leads into Duppas Hill Road (A232). • Follow directions above. CAR PARKING • There is underground and outside parking available on request. • The nearest public parking is 200 yards away. By Air: FROM GATWICK AND HEATHROW AIRPORTS • Road access is via the M25 motorway network. • Direct rail service from Gatwick to center of Croydon. By Public Transport: • East Croydon station is a Four minute walk away with services to Gatwick airport and central London. • From East Croydon station turn right then right again into Dingwall Road, walk to the end of the road and turn left at the roundabout, we are on the left hand side opposite Fairfield Hotel. • West Croydon station offers train services to popular residential suburbs and a bus route to Victoria station in central London.

Additional Notes

Please note we have various centre's all over the Uk, please call us on 0844 561 1061 for more information.