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Please See Below For Course Information On 'Managing People in Challenging Times'



Overview

The current climate requires managers to focus on delivery, maximising the performance and value form current resources. This course will enable you to focus on the ‘management of people performance’, helping you to develop the essential skills required to get the very best from those you manage on a day-to-day basis. You will be able to establish the right approach for each individual and integrate this into your daily work routine. The course also focuses on conversations, helping you to feel confident and capable when delivering tough feedback on performance to individuals.

Who is it for?

To develop an understanding of what creates performance
To gain an appreciation of how different people require a different management approach
To practice and receive feedback on your personal style when managing performance discussions
To develop your feedback and ‘challenging’ skills

What will I learn?

SITUATIONAL LEADERSHIP

Establishing the right approach based on motivation and capability
Adapting your style in response to changing needs
Integrating your approach with performance management
MANAGING PEOPLE PERFORMANCE

The performance management cycle overview
Having clear roles
Setting targets
Preparing for the review
Developing people
Exploring career conversations
THE ‘CONVERSATIONS’

Questioning and listening skills
Feedback - what works/doesn’t work
Feedback – delivering the message
The complete performance management conversation

Address

MWB Strand
Golden Cross House
8 Duncannon Street
London
WC2N 4JF

Travel Information

The venue is close to Trafalgar Square and Charing Cross Station.