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Customer Service Courses
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| Course ID: 171509 |
Trainer ID: 1000053 |
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Please See Below For Course Information On 'Critical Elements of Customer Service'
Overview |
Have you ever encountered an unpleasant customer and not known what to do? Do you worry that you’re not assertive enough with demanding people? Do you struggle to solve problems? Do you know who your customers are? Do you have individual and organisational goals to strive for? |
Who is it for? |
No previous experience is required. |
What will I learn? |
• Recognise that service delivery is an individual response value. |
Additional Notes |
This is a 2 day instructor led course |