H2 Training and Consultancy

“"The training from H2 more than met our expectations: it covered everything we hoped for and included lots of practical exercises and excellent workbooks with reading materials and checklists to take away."

"The course was all very interactive which kept it interesting - it covered a lot, stayed focused and engaged with everyone. Thanks!"

"It was a very relaxed and friendly atmosphere, with plenty of stimulating material that kept everyone focused all day. Excellent facilitator!"”

“"It helped me be more aware of who my customers are and the importance of knowing what they need and how to keep them satisfied."

“The course was well structured, and the facilitator gave excellent examples and played the devil’s advocate well”

“I learnt how to deal with attitudes over the phone and also to be honest and listen more”

“It introduced new ways and ideas of (delivering) customer service and how it also involves the workforce as customers!””